Join SOYOSOYO SACCO as Our Admin

Job description

• Monitor member loans daily and verify accurate fines.

• Repair and correct dysfunctional loans.

• Split monthly contributions to separate risk fund allocations.

• Reallocate repayments from contributions to loans for non-app users.

• Share timely updates with pioneer members via WhatsApp.

• Create daily social media posts to engage online audience.

• Maintain ongoing communication with members.

• Update and manage website content for accuracy.

• Send loan repayment reminders to borrowers.

• Liaise with guarantors to support borrower accountability.

• Prepare monthly financial reports and presentations.

• Organize and call for monthly SACCO meetings.

1. Educational Qualifications

• Minimum: Diploma in Business Administration, Finance, Accounting, Cooperative Management, or a related field.

Desirable: Bachelor’s degree in Business, Finance, or Cooperative Management for candidates aiming to grow the SACCO’s operations.

2. Professional Experience

• Minimum: 1–2 years of experience in financial management, cooperative administration, or a related role (e.g., banking, microfinance, or SACCO operations).

Desirable: Experience in a SACCO or microfinance institution, particularly with loan portfolio management or member engagement, to hit the ground running on tasks like guarantor liaison and contribution splits.

3. Technical Skills

• Essential:

  • Proficiency in Google Suite (Docs, Sheets, Forms) for website updates, financial reporting, and member communication.

  • Social media management skills (e.g., creating engaging posts for platforms like X, WhatsApp, or Instagram) to meet the daily posting requirement.

  • Basic accounting skills for monitoring loans, verifying fines, and reallocating repayments.

  • Familiarity with WhatsApp for timely member updates, as it’s a key communication tool in Kenya

4. Soft Skills

• Essential:

  • Strong communication skills (written and verbal) in English and Swahili to engage members, liaise with guarantors, and send reminders.

  • Organizational skills to manage monthly meetings and financial reports.

  • Community-oriented mindset to align with SOYOSOYO SACCO’s mission of financial empowerment in Kilifi

• Desirable: Problem-solving skills for repairing dysfunctional loans and customer service experience to maintain ongoing member communication.

5. Local Context

• Preferred: Residency in or familiarity with Kilifi County to understand local financial needs and cultural dynamics

6. Legal/Regulatory Requirements

• Mandatory: Certificate of Good Conduct from the Directorate of Criminal Investigations (DCI) in Kenya, as SACCOs handle sensitive financial data and require trustworthy staff, per the Cooperative Societies Act.

• Desirable: Membership in a professional body like the Kenya Institute of Management (KIM) or certification from any University of Kenya for credibility.